Service Marketing and Community Engagement Coordinator

Ted Britt Auto Group•Fairfax, VA

22h

About The Position

Ted Britt Automotive Group is seeking a creative, motivated Service Marketing and Community Engagement Coordinator for a hands-on, full-time role. The position offers practical marketing experience, portfolio-building opportunities, and the chance to contribute to the local community. The coordinator works directly with the Service Manager to create engaging content, support marketing campaigns, represent the dealership at community events, and track results. The schedule is Monday through Friday, 7:30 AM to 2:30 PM, with occasional evening and weekend hours for community events and content shoots. Pay is $18.00–$25.00 per hour, based on experience and portfolio, with an opportunity for an increase after a 90-day performance review.

Requirements

Coursework, a degree, certificate, or other relevant training in Marketing, Communications, Digital Media, Graphic Design, or a related field.
A portfolio (school, personal, or professional) showing social media, design, or video work.
Proficiency in Instagram, Facebook, TikTok, YouTube, and LinkedIn.
Proficiency in Canva.
Video editing experience using CapCut or a similar tool.
Confident public speaker, comfortable on camera and representing the dealership in public.
Strong written and verbal communication skills.
Organized, self-motivated, and able to manage multiple projects and deadlines.
Valid driver's license with a clean driving record.
Proficiency in Microsoft Office or Google Workspace.

Nice To Haves

Experience with Adobe Creative Cloud, Meta Business Suite, TikTok/YouTube analytics, Google Business Profile and Analytics, and email marketing platforms.
Photography and smartphone video skills.
Automotive or dealership experience.

Responsibilities

Create photo, video, and graphic content highlighting the Service, Quick Lane, Mobile Service, and Parts teams.
Plan and run service marketing campaigns, specials, and seasonal promotions.
Manage and grow the dealership's service-focused social media presence on Facebook, Instagram, TikTok, and YouTube.
Keep the Google Business Profile up to date with posts, photos, and offers.
Represent Ted Britt Ford Fairfax at community events, schools, and local organizations.
Build partnerships with local businesses, fleets, and community groups.
Research competitors, customer trends, and new marketing ideas.
Track and report on reach, engagement, and service appointments generated.
Work with managers to obtain approval for public-facing content and maintain consistent Ted Britt and Ford brand messaging.