Service Manager 115

TIMBROOK AUTOMOTIVE INC • Brookville, PA

2d • Onsite

About The Position

We are looking for a high-energy leader who thrives in a fast-paced automotive environment to lead our Service Department as our next Service Manager. The ideal candidate knows how to motivate a team, drive performance, and deliver exceptional customer experiences while keeping the shop running efficiently.

Requirements

• Maintain compliance with manufacturer standards and dealership policies
• Proven track record of increasing service revenue and CSI scores
• Valid driver’s license with a clean driving record
• High school diploma or equivalent required

Nice To Haves

• CDK/Reynolds & Reynolds (or similar DMS) experience preferred
• Strong leadership and team-building skills
• Associate or bachelor's degree a plus

Responsibilities

• Oversee daily service department operations
• Lead and support a team of service advisors, technicians, and support staff
• Ensure exceptional customer service and resolve escalated concerns
• Monitor and improve workflow, scheduling, and shop productivity
• Manage budgets, expenses, and performance reporting
• Coordinate closely with Parts, Sales, and Finance departments
• Maintain compliance with manufacturer standards and dealership policies
• Recruit, train, and evaluate service department team members
• Other duties as assigned by management

Benefits

• Competitive salary based on experience and qualifications
• Full time position with growth potential
• Health, dental, and vision insurance
• Voluntary benefits
• Retirement savings plan with company match
• Paid time off and holidays
• Employee Discounts
• A supportive, team-based environment and strong leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 1-10 employees