Service Manager (Louisville)

Greenix•Louisville, KY

18h

About The Position

Greenix is seeking a hands-on Service Manager to support the expansion and success of the business while embodying its core values: Trusted, Sustainable, and Different. The manager leads from the front by demonstrating the work expected of the team. The role includes completing routes when team members call off, performing office duties on Mondays and Fridays, and spending full days in the field with team members. The Service Manager ensures the team works effectively and proficiently while delivering World Class Service. The position also involves overseeing Service Pros and their operations, including training, compliance, human resource activities, and sales. The manager may drive a company vehicle to customer locations, apply pesticides safely, document services, communicate updates to customers, and respond promptly to customer and office requests. The position requires working in extreme temperatures, tight spaces, and elevated heights, as well as around stinging or biting pests.

Requirements

High school diploma or GED.
Current and valid driver’s license.
Must be 21 years of age.
At least 1 year of management experience.
Ability to lift up to 45 pounds.
Ability to work in extreme temperatures, tight spaces, and elevated heights.
Ability to work with stinging and/or biting pests.
Ability to read and write notes clearly using the company app and online tools.
Ability to successfully complete the state pesticide applicator licensing process.

Responsibilities

Complete routes when team members call off.
Perform office duties on Mondays and Fridays.
Perform full-day field visits with team members.
Ensure the team works effectively and operates proficiently while maintaining World Class Service.
Oversee Service Pros and operations, including training, compliance, human resource activities, and sales.
Maintain company vehicles and equipment in clean and proper operating condition.
Drive a company vehicle to customers’ locations.
Safely apply pesticides according to company policy, label instructions, and applicable laws.
Document services performed according to company policy and applicable laws.
Call customers with updates.
Respond quickly to customer and office requests.