Claims Service Representative - Louisville, KY

Charles Taylor•Louisville, KY
•Hybrid

About The Position

Charles Taylor is a global provider of professional services to the insurance industry. We are seeking an enthusiastic Claims Service Representative to join our team. The position is hybrid in Louisville, KY. You’ll work in the office until you’re fully trained, then transition to a hybrid schedule with in-office days on Tuesdays and Thursdays.

Requirements

  • Strong alpha/numeric data entry skills of 8,000 keystrokes with a 5% or below error rate
  • Strong organizational skills
  • Ability to work independently and in a team environment under general management direction to complete all assignments
  • Good communication and telephone skills
  • Ability to prioritize multiple task
  • Prompt and regular attendance to pre-approved office schedule

Nice To Haves

  • Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.

Responsibilities

  • Set up new claims in system
  • Provide Customer service to clients, providers & claimants
  • Answer multi phone lines
  • Mail out documents
  • Image documents
  • Issue payments
  • Assist with projects as needed
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