Claims Service Representative - Louisville, KY

Charles Taylor • Louisville, KY

1d • Hybrid

About The Position

Charles Taylor is a global provider of professional services to the insurance industry. We are seeking a Claims Service Representative to join our team. This position is hybrid in Louisville, KY. You will work in the office until fully trained, then transition to a hybrid schedule with in-office days on Tuesdays and Thursdays. The Claims Service Representative is responsible for setting up new claims, issuing payments, and providing support to adjusters and nurses. This position provides customer service for clients, providers, and claimants. Certain duties may vary depending on the clients and states handled.

Requirements

• Strong alpha/numeric data entry skills of 8,000 keystrokes with a 5% or below error rate
• Strong organizational skills
• Ability to work independently and in a team environment under general management direction to complete all assignments
• Good communication and telephone skills
• Ability to prioritize multiple tasks
• Prompt and regular attendance to pre-approved office schedule

Responsibilities

• Set up new claims in system
• Provide Customer service to clients, providers & claimants
• Answer multi phone lines
• Mail out documents
• Image documents
• Issue payments
• Assist with projects as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed