Service Manager - Nashville, TN
LOOKOUT PEST CONTROL LLC•Columbia, TN
•$50,000 - $60,000
About The Position
Lookout Pest Control is seeking a Service Manager to lead a team of up to 10 technicians and support branch operations. The role focuses on hiring, training, coaching, customer communication, customer retention, route efficiency, and team performance. The Service Manager will help build a supportive, motivating team environment and promote the company’s culture and core values.
Requirements
- At least 2 years of experience in pest control.
- High school diploma or equivalent.
- Experience managing a team of 5 or more employees.
- Strong communication and coaching skills.
- Goal-driven, hands-on leadership style.
- Ability to manage time, solve problems, and make decisions independently.
- Passion for building teams and developing people.
- Competitive mindset and a “fire in the belly” attitude.
Responsibilities
- Lead and support a team of up to 10 technicians.
- Recruit, hire, and train new and existing team members.
- Coach performance, conduct ride-alongs, and provide ongoing development.
- Support routing and scheduling efficiency across technician territories.
- Use CRM systems to manage service performance and customer updates.
- Build customer relationships and increase service retention.
- Monitor team metrics and provide real-time feedback and performance reports.
- Drive engagement and teamwork through positive leadership.
- Promote and protect the company’s “Best Place to Work” culture by living its core values.
Benefits
- 401(k) with 6% company match.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Company-paid life insurance.
- Paid time off.
- Paid holidays.
- Career growth opportunities and leadership development programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
