Service Manager
About The Position
Since 1939, Scott has been family owned and proud to represent the world’s finest manufacturers of construction equipment and cranes. Today, our team of nearly 400 employees sell, rents and provides top notch service and parts at 16 locations in 5 states. Come join us! Our founder believed that “People are Important” and that is reflected in our values and culture today. This individual is responsible for efficiently managing and directing all aspects of the construction equipment service department and creating new business while maintaining a customer relationship with current customers. This individual will also coordinate activities and cooperate with other departments of the dealership to best serve the needs of the customer and employees. Responsibilities will also include adhering to safety regulations in and out of the service shop and monitoring departmental revenue and expenses.
Requirements
- Previous supervisory/management experience
- Industry and/or aftermarket service support experience
- Strong customer service skills
- Excellent oral and written communication skills
- Strong computer skills
Responsibilities
- Efficiently managing and directing all aspects of the construction equipment service department
- Creating new business while maintaining a customer relationship with current customers
- Coordinating activities and cooperating with other departments of the dealership to best serve the needs of the customer and employees
- Adhering to safety regulations in and out of the service shop
- Monitoring departmental revenue and expenses
Benefits
- Company Paid Benefits
- Life Insurance
- Long-Term Disability
- Short Term Disability for employees with 10 years or more of tenure
- Emergency Travel Assistance Program including ID theft protection
- Employee Assistance Program
- Paid Time Off tiered based on tenure
- Paid Holidays
- Wellness program with generous rewards
- Discretionary profit sharing
- Partially company paid benefits
- Shared cost of health insurance with substantial employer contribution
- 401K plan with an employer match on the first 6% an employee contributes
- Available Benefits
- Dental
- Vision
- Accident Insurance
- Critical Illness
- Hospital indemnity
- Flexible Spending Account
- Short Term Disability
- Voluntary Life
- Training
- On the Job training
- In person and online manufacturer training
- Scott Equipment University, a resource for safety, skills and career development training
- Additional benefits
- Prescription Safety Glasses Reimbursement (based on position)
- Boots reimbursement (based on position)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
