Service Manager
21st Century Equipment•Bridgeport, NE
•Onsite
About The Position
21st Century Equipment LLC is hiring a full-time Service Manager to oversee service operations, support technician performance, and ensure outstanding customer satisfaction. This is an exciting opportunity to take your career to the next level within a respected agricultural organization.
Requirements
- 3+ years of experience in John Deere service department operations
- Ability to motivate individuals and teams
- Working knowledge of standard job pricing and commission-based compensation
- Basic understanding of financial principles related to service department operations
Responsibilities
- Supervise service department personnel
- Maintain service processes that support customer satisfaction and departmental profitability
- Monitor technician performance and ensure accuracy in MST and SPG usage
- Review all work orders for precision and completeness
- Hire, develop, and retain skilled technical personnel
- Support technicians in a variety of weather and working conditions
- Lift 50 lbs regularly and perform hands-on tasks as needed
Benefits
- Medical insurance and HSA
- Dental insurance
- Vision insurance
- Life insurance
- Paid holidays and PTO
- 401(k) with company match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
