Service Manager

Santa Maria•Santa Maria, CA

3d•Onsite

About The Position

Celebrating 55 years as a Medium/Heavy Duty Commercial Truck Dealer with 5 locations throughout Central California. For the past 26 years, we have successfully earned the prestigious “Circle of Excellence Award” for Service, Parts, Sales & Rental! Gibbs Truck Centers is honored to be in the TOP 15% of elite dealers nationwide & growing bigger. We represent International, Isuzu, Cummins & Idealease. Gibbs Truck Centers offers a very competitive salary plus incentive tied to results, major health insurance, vacation and 401K + match available. Work with supportive people and come be a part of our success story. It's a great place to work and join our wonderful positive culture!! Seeking Top Talent for this position!

Requirements

Minimum 5 years of Management experience – required
Excellent communication, common sense and problem solving
Excellent customer service skills
Strong computer and phone skills
Professional and work ethic
Ambitious, goal oriented, and able to work within a dynamic & fun environment
Great Leader & Hard working
Valid Driver’s license and satisfactory Motor Vehicle Report (MVR)

Nice To Haves

Consistent track record of successfully meeting and exceeding sales goals
Knowledge of ADP (CDK) - preferred
Minimum 3-5 years of automotive experience - preferred

Responsibilities

Responsible for a team of 12 employees.
Responsible for hiring, motivating and developing diesel technicians
Complete profit and loss responsibilities including expense control and attainment of revenue goals
Maintain superior customer service (CSI) through dealership culture
Work directly with employees and customers to develop relationships.
Growth of the service department sales business, build rapport with customers & enjoy doing business with customers & venders.
Provide training and support to team
Supervise a very talented department (Technicians, Warranty Specialist, Service Advisors)