Maintenance Manager

S L Nusbaum Realty Co•Hampton, VA

21d•$30 - $33•Onsite

About The Position

The Service Manager plans, organizes, and directs general maintenance functions for the property to provide residents with a clean, safe, comfortable, and attractive place to live, while maintaining property assets. The position supervises all service personnel and reports to the Community Manager. Consistent attendance is an essential function because the role supports community operations, workflow, and team communication. The Service Manager supervises and participates in on-site maintenance and repairs, organizes unit turnovers and preventive maintenance, prioritizes work orders, manages supplies and inventory, and ensures safe handling of potentially dangerous products and chemicals. The role also oversees contractors, trains staff, participates in contractor selection and scheduling, issues purchase orders, and processes invoices. Duties may include occasional grounds and property tasks. Hours coincide with community operating hours, and the role may require after-hours emergency response on a rotating evening, weekend, and holiday schedule.

Requirements

Ability to read and write English.
Prior experience demonstrating general mechanical aptitude and ability.
Valid driver's license if operating a vehicle.
EPA Certificate for Freon Recovery.
HVAC Certificate.
Current Fair Housing Certification.

Nice To Haves

Advanced training, such as training from a mechanical or supervising trade school or technical school.
Prior experience as a Service Manager for a multi-unit property.

Responsibilities

Abide by Fair Housing Laws.
Supervise and participate on-site in general maintenance and repairs, including heating and air conditioning, plumbing, electrical, mechanical and appliance repairs, painting, carpeting, carpentry, window repairs, and grounds maintenance.
Organize turnover activities and preventive maintenance work, and prioritize work orders.
Order supplies and maintain an inventory of maintenance supplies.
Ensure the proper use of potentially dangerous products and chemicals.
Oversee outside contractors, inspect completed work, and take corrective action when warranted by employees.
Train subordinate staff.
Participate in selecting outside contractors and schedule contractors.
Issue purchase orders and process invoices.
Perform other duties as assigned.
Occasionally mend fences, cut keys, pick up trash, perform lawn care, clean swimming pools, and shampoo carpets.
Respond to after-hours emergency calls as needed, potentially on a rotating evening, weekend, and holiday schedule.

Benefits

Paid time off.
Paid holidays.
Medical, dental, and vision insurance.
401(k) enrollment opportunity with employer match.
Employer-paid basic life and short-term disability.
Potential opportunity for savings in rent, depending on the property and ownership.
Cell phone allowance.
Pet insurance.
Paid volunteer hours.
Robust training program and career growth opportunities.