Service Manager

White Knight Pest Control•Madison, AL
•Onsite

About The Position

White Knight Pest Control is seeking a motivated and dependable Service Manager to lead and support a branch’s technician team. The Service Manager provides day-to-day support to technicians and works closely with the Branch Manager to ensure quality service, technician development, and customer satisfaction. The role includes running a pest control route 3–4 days per week and is field-based, with work on the road.

Requirements

  • At least 1 year of pest control experience.
  • Valid Pesticide Applicator License or pest control license.
  • Valid driver’s license held for at least 4 years.
  • Clean driving record: no more than 2 tickets and 1 or fewer at-fault accidents in the past 3 years.
  • At least 21 years of age due to insurance requirements.
  • Ability to pass pre-employment and random drug testing, including for THC/CBD, regardless of legality or prescription.
  • Strong leadership and problem-solving abilities.
  • In-depth knowledge of pest control techniques and standards.
  • High level of professionalism and accountability.
  • Excellent verbal and written communication skills.
  • Well-organized and punctual, with the ability to lead by example.

Responsibilities

  • Open the office and support technicians each morning.
  • Report and coordinate vehicle and equipment maintenance.
  • Distribute and manage product (chemical) inventory.
  • Facilitate weekly training sessions and ride-along field training.
  • Motivate and lead technicians to deliver top-tier service.
  • Ensure compliance with company policies and service standards.
  • Assist in hiring, onboarding, and developing new team members.
  • Promote a positive, professional work environment.
  • Run a pest control route 3–4 days per week.

Benefits

  • Monthly commission, bonuses, sales commissions, and tips.
  • Company truck and fuel card provided.
  • 401(k) plan with company match.
  • Health, dental, and vision insurance.
  • $50,000 life insurance fully paid by the company.
  • Paid time off.
  • Paid training.
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