YES Service Manager

Yancey Bros. Co. • Griffin, GA

3d • Onsite

About The Position

Yancey Bros. Co. is seeking a Service Manager to lead sales, logistics, and field service operations. As a leader in Georgia's Caterpillar equipment dealership since 1914, we are committed to providing our customers with the highest quality sales, parts, and service. This role is crucial in supporting our mission and starts with our employees, our greatest asset.

Requirements

• High School Diploma or related equivalent required.
• Leadership skills.
• Strong sense of urgency.
• Competitiveness.
• Drive.
• Strong accountability and initiative.
• Strong interpersonal and communication skills.
• Advanced problem-solving capabilities.
• Previous experience and demonstrated success in team leadership and leader development.
• Deep understanding of the EPG Packaging business.
• Detailed understanding of financial and operational metrics, and the ability to impact them.
• Minimum five years in a sales operations, business planning, or sales and service support management role.
• Experience successfully managing analytically rigorous corporate initiatives.
• PC Proficiency.
• Acting in a safe manner.
• Exhibiting honesty and integrity.
• Acting in a fair and ethical manner.
• Team mentality.
• Delivering quality results.
• Embraces change / improvement.
• Exhibiting superior customer service skills.
• Exhibiting pride and ownership.
• Working with a sense of urgency.
• Exhibiting a winning attitude.

Nice To Haves

• Bachelor’s Degree from a four year college or university or related equivalent experience preferred.

Responsibilities

• Lead sales, logistics, and field service.
• Recruit, hire, and train all logistic and field service personnel.
• Ensure safety in all operations.
• Oversee field service operations, including warranty field service.
• Coordinate outgoing new equipment packages.
• Coach and develop team members.
• Conduct performance reviews.
• Participate in the required safety program and work in a safe manner.
• Perform additional duties as assigned by manager.

Benefits

• Aggressive compensation levels
• Technician tool allowances
• Full medical, vision and dental coverage
• Employee wellness programs
• Paid vacations
• Competitive Pay Structure
• Competitive Pay based on experience
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan
• Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching
• Employee Wellness Program
• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance
• Personal Time Off
• Paid Holidays
• Paid Sick Leave
• Career Development
• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED