Service Manager
Cummins•Kamloops, BC
•CA$105,600 - CA$158,400•Onsite
About The Position
Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget.
Requirements
- Talented Service Manager to join our team and lead the service department.
Responsibilities
- Manage operations to ensure smooth functioning and resolve complex business problems.
- Provide constructive feedback and development opportunities to enhance employee growth.
- Lead continuous improvement by refining processes to meet evolving customer and organizational goals.
- Review key performance indicators regularly to address issues and seize opportunities.
- Ensure work volume and quality meet company standards and achieve customer satisfaction.
- Identify trends and initiate changes to meet goals while maintaining uninterrupted service levels.
- Build positive relationships with key customers to foster professional connections.
- Set and measure goals for service operations to maintain high customer satisfaction levels.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
