Service Manager - NEST Kitchen & Taphouse

Kiln Creek Golf Club and Resort•Newport News, VA

About The Position

NEST Kitchen & Taphouse at Kiln Creek Golf Club & Resort is seeking a reliable and motivated Part-Time Service Manager to assist with daily restaurant operations and help provide an exceptional dining experience for members, residents, guests, and event attendees. The role supports front-of-house staff and operations, helps maintain service standards, and may involve training team members and coordinating service during busy periods. The ideal candidate is dependable, team-oriented, and comfortable in a fast-paced hospitality environment. Prior restaurant supervisory or managerial experience is preferred but not required for candidates with strong hospitality experience and leadership potential. The position requires availability for a variety of shifts, including mornings, evenings, weekends, and occasional holidays. It also requires standing for extended periods and lifting moderate weight. Village of Kiln Creek Owners Association is a zero-tolerance drug and alcohol facility, and candidates are subject to drug and alcohol testing. Candidates must present a valid driver's license and social security card.

Requirements

  • Dependable and team-oriented, with comfort working in a fast-paced hospitality environment.
  • Strong communication, leadership, and customer service skills.
  • Available to work a variety of shifts, including mornings, evenings, weekends, and occasional holidays.
  • Able to stand for extended periods and lift moderate weight.
  • Must present a valid driver's license and social security card.
  • Candidates are subject to drug and alcohol testing at a zero-tolerance facility.

Nice To Haves

  • Prior restaurant supervisory or managerial experience is preferred.
  • Strong hospitality experience and leadership potential may be considered in lieu of prior supervisory or managerial experience.

Responsibilities

  • Support staff during service and help ensure smooth front-of-house operations.
  • Assist with opening and closing duties.
  • Maintain cleanliness and organization.
  • Handle guest concerns professionally.
  • Help uphold service standards.
  • May assist with training new team members.
  • May coordinate service during busy periods.
  • Communicate effectively with management and kitchen staff.
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