Dealership Service Manager
Berman Auto Group•Lincolnwood, IL
•Onsite
About The Position
Berman Hyundai is looking for a Service Manager to add to the team! This role involves planning, training, leading, and monitoring the performance of service advisors, service technicians, and support staff to promote 100% customer satisfaction and revenue growth in line with targeted business and financial objectives.
Requirements
- 2 years of experience as a Dealership Service Manager
- Proven leadership ability to mentor and train team members
- Proficient time management and organizational skills
- Excellent communication and interpersonal skills
- Strong understanding of automotive service operations and profitability strategies
- Dealership Service Management Experience
Responsibilities
- Oversee daily service department operations to ensure efficiency and profitability
- Lead and motivate a team of service advisors, technicians, and support staff
- Develop and implement strategies to increase revenue and customer retention
- Train and mentor team members to improve performance and service quality
- Ensure all service work meets manufacturer standards and customer expectations
- Hire and develop service advisors and technicians
- Address customer concerns promptly and professionally to resolve issues
- Monitor key performance indicators (KPIs) and adjust strategies to meet goals
Benefits
- Competitive PTO Policy
- Multiple Low-Cost Medical Insurance Options
- Low-Cost Dental, Vision & Life Insurance Options
- Short Term & Long Term Disability
- 401K
- Automotive Service & Sales Discounts
- Opportunities for Advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
