Assistant Service Manager (Jeep Dealership)

Susquehanna Automotive • Wrightsville, PA

2d • $90,000 - $100,000 • Onsite

About The Position

Susquehanna Chrysler Dodge Jeep Ram is seeking a well-spoken individual to assist the Service Manager with daily administrative duties, acting as a customer service advocate and writing a small portion of RO's. This position is not a Service Advisor position. Managing and coaching others, leading by example, and routinely training with the Service Advisors and Service Manager will be needed.

Requirements

• 3+ years experience as a service advisor OR 3+ years as a technician
• World Class customer service skills
• Excellent Typing Skills
• Highly Proficient Computer Literacy
• Disciplined in following procedure without supervision
• Detail oriented
• Effective communication skills
• Ability to read the situation and adjust accordingly
• Consistent high performing sales/customer satisfaction scores
• Ability to work Saturday rotation

Nice To Haves

• CDJR experience is greatly preferred but not required
• Automotive Industry: 3 years (Preferred)
• customer service: 4 years (Preferred)

Responsibilities

• Assist the Service Manager with daily administrative duties
• Act as a customer service advocate
• Write a small portion of RO's
• Manage and coach others
• Lead by example
• Routinely train with Service Advisors and Service Manager

Benefits

• Team Culture and Work Professionalism creates a great team
• Paid Time Off
• Paid Holidays
• Multiples Options of Health Insurance
• Dental Insurance
• Vision Insurance
• 401k with employee match program
• Competitive Pay Plans
• Employee discount
• Bonus pay
• Commission pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed