Service Manager

Valcourt•Millstone Township, NJ
•$20 - $30•Onsite

About The Position

The Service Manager is responsible for overseeing small service projects, including emergency repairs, leak investigations, maintenance work, and other small-scale scopes. This role will manage the service team, ensure a strong client experience, and maintain high standards for safety, quality, and profitability.

Requirements

  • 5+ years of construction, roofing, building services, or related experience.
  • Ability to manage multiple service projects at the same time.
  • Strong focus on safety, quality, and problem-solving.

Nice To Haves

  • Previous supervisory or management experience preferred.
  • Strong communication, organization, and customer service skills.

Responsibilities

  • Lead and support the service team while maintaining a positive, customer-focused culture.
  • Build strong client relationships through clear communication and responsiveness.
  • Ensure client concerns and service needs are handled quickly and professionally.
  • Manage daily service operations, including emergency repairs, leak investigations, and small projects.
  • Coordinate scheduling, manpower, materials, and job progress.
  • Ensure work is completed safely, on time, within budget, and to company standards.
  • Monitor job costing, budgets, and profitability.
  • Support accurate invoicing, billing, and collections.
  • Review service performance and identify opportunities for improvement.
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