Service Manager (HDOS)
Harley Davidson of Scottsdale•Scottsdale, AZ
•Onsite
About The Position
Harley-Davidson of Scottsdale is seeking an experienced Service Manager to oversee a talented team of Master Technicians, Technicians, Service Writers, and other support staff. The role involves ensuring high-quality services and an exceptional customer experience for the Harley riding community. The Service Manager's leadership is crucial for maintaining the dealership's elevated standards, as customer safety and satisfaction largely depend on the Service Department's work.
Requirements
- At least 5 years of experience in a dealership Service Department.
- A valid motorcycle license.
- A commitment to providing an excellent customer experience.
Nice To Haves
- Passion for the Harley-Davidson lifestyle.
- Experience with Lightspeed EVO.
Responsibilities
- Oversee a team of Master Technicians, Technicians, Service Writers, and support staff.
- Ensure the provision of high-quality services.
- Maintain an exceptional customer experience for the Harley riding community.
- Uphold and maintain elevated standards for the Service Department.
- Ensure customer safety and satisfaction through expert work.
Benefits
- Continual professional development opportunities.
- Best-in-industry pay plans.
- Parental leave.
- 401(k) with matching contribution.
- Medical/dental/vision insurance with generously subsidized premiums.
- Paid holidays and personal time off.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
