Service Manager

PleasureLand RV Center•West Salem, WI

16h•Onsite

About The Position

At PleasureLand RV, we’re not just in the RV business—we’re in the great outdoors, unforgettable journeys, and lifelong memories business. We’re looking for a driven and experienced Service Manager who shares our passion for delivering exceptional customer experiences and leading a high-performing team. This is your chance to be part of a family-owned company that’s been inspiring adventure since 1971—and help us continue shaping the next 50 years. Our mission simple: To ignite the spirit of adventure by providing an exceptional customer experience. Since 1971, our family has been committed to leading the industry as a trusted partner in exploring the great outdoors. Our purpose goes far beyond RVs—we help cultivate dreams, fuel passions, and create memories that last a lifetime for the communities we serve. If that inspires you, you’ll fit right in.

Requirements

1+ year of managerial experience
Strong knowledge of RV systems, including LP and AC/DC appliances
Mechanical aptitude and tool proficiency
Valid driver’s license
Strong communication and problem-solving skills
Good organizational skills, self-motivation, and adaptability
Ability to collaborate and lead effectively
Working knowledge of Microsoft Word and Excel

Responsibilities

Lead and monitor key service processes to ensure alignment with our mission, vision, and values.
Build strong communication channels within the department and across locations.
Champion a customer-first culture by ensuring the team delivers exceptional care and craftsmanship.
Oversee workflow across warranty, internal repairs, customer-pay service, and detail/reconditioning.