Service Manager

Alta•Zeeland, MI

About The Position

Alta Equipment Group is seeking a full-time Service Manager for the Zeeland, MI branch. The primary responsibilities of the position consist of, but are not limited to: Supervise the operation of the service department Foster a positive customer and employee relations atmosphere Review & analyze department data meet sales and profit goals Process and review work orders, invoicing and customer quotes Monitor employee training progressMonitor work in progressResponsible for condition of service vehicles and facilityIncorporates Alta's Guiding Principles into daily activitiesPerforms other duties as assigned

Requirements

2-4 years of previous management experience preferred
Strong working knowledge of electric and liquid propane industrial equipment
Good mechanical aptitude
Excellent written and verbal communication skills
Good customer relations and people skills
Ability to successfully manage others
Computer Skills - Hyster/Yale Contact Management, Microsoft Word, Excel, and Outlook
Language Skills - Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Physical/Sensory Functions: Regularly will talk/hear; Frequently will stand, sit, use hands, reach with hands and arms; Occasionally will walk, climb or balance, stoop, kneel, crouch or crawl.
Lift and/or Move Functions: Frequently will lift up to 10 pounds; Occasionally will lift up to 100 pounds
Work Environment: Occasionally will work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions, toxic or caustic chemicals, risk of electrical shock, wet or humid conditions (non-weather)