Service Manager

Lifestyle Communities • Columbus, OH

6d • Onsite

About The Position

At Lifestyle Communities (LC), we take deliberate action every day to nurture a culture grounded in our purpose — to Build a Connection™. Whether you’re behind the bar, in the kitchen, or on the floor, your work helps create spaces where people come together, connect, and belong. We are guided by our core values — Performance, Quality, Communication, Teamwork, and Leadership — and fueled by our commitment to excellence. At LC, you’ll find your “why,” your place to belong, and the opportunity to make a lasting impact. The Goat is more than a restaurant — it’s a social experience built around community, connection, and bringing people together. Our food philosophy celebrates bright, flavorful, shareable dishes that encourage conversation and togetherness, with a focus on lighter, balanced flavors, fresh ingredients, and approachable execution. Every member of our team plays a key role in bringing this experience to life — ensuring that each plate, every interaction, and all details reflect our commitment to great food, genuine hospitality, and memorable moments. As a Service Manager you will oversee the daily front‑of‑house operations to ensure exceptional guest experience. This role is responsible for leading and training service staff, maintaining high standards of hospitality, and coordinating seamlessly with kitchen and bar teams. The Service Manager ensures compliance with health and safety regulations, addresses guest concerns, and supports operational goals such as efficiency, quality, and cost control.

Requirements

• High School Diploma or equivalent required.
• At least three (3) years of related front-of-house management experience required.

Responsibilities

• Oversee daily front‑of‑house operations to ensure smooth, efficient service.
• Train, supervise, and schedule service staff.
• Maintain high standards of customer service and handle guest concerns or complaints.
• Monitor dining area cleanliness, presentation, and compliance with health/safety regulations.
• Coordinate with kitchen staff to ensure accurate and timely food delivery.
• Manage inventory of service-related supplies and place orders as needed.
• Assist with budgeting, cost control, and tracking sales or service performance.
• Support hiring, onboarding, and ongoing development of service team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED