Service Manager at Gill Chrysler Dodge Jeep Ram GMC
Gill Automotive Group•Madera, CA
•Onsite
About The Position
Gill Chrysler Dodge Jeep Ram GMC is seeking an experienced and motivated Service Manager to lead our service department. This is an exciting opportunity for a proven automotive leader who is passionate about customer satisfaction, team development, and operational excellence.
Requirements
- Previous automotive service management experience preferred
- Strong leadership and team-building skills
- Excellent communication and customer service abilities
- Knowledge of dealership service operations and repair processes
- Ability to analyze reports and drive performance improvements
- Valid driver's license and clean driving record
Responsibilities
- Manage daily operations of a high-volume service department
- Lead, coach, and develop service advisors, technicians, and support staff
- Monitor workflow, productivity, and repair quality
- Ensure exceptional customer service and retention
- Achieve departmental sales, gross profit, and CSI goals
- Maintain compliance with manufacturer and dealership standards
- Handle customer concerns professionally and effectively
- Collaborate with parts and sales departments to maximize dealership performance
Benefits
- Competitive performance-based compensation
- Medical, dental, and vision benefits
- Paid time off
- Career growth opportunities
- Supportive and professional work environment
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
