Service Manager

Nader's Pest Raiders•Yulee, FL

8d•Onsite

About The Position

Nader's Pest Raiders is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission, and Core Values.

Requirements

Demonstrated leadership abilities
Effective verbal and written communication
Conflict resolution
Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, PowerPoint, and other web-based portals)
Proven track record in achieving sales results
Proven ability to multitask
Strong organizational skills
Basic math skills
Ability to pass any state regulatory agency-required licensing/certification exams
Able to work a 40-hour (minimum) work week
Accessible after hours (including weekends/holidays)
Possess current Driver's License

Nice To Haves

Industry experience
College degree preferred

Responsibilities

Oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance.
Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission, and Core Values.
Ensure that technicians are organized in their appointment scheduling and service tickets.
Verify that technicians have their vehicles, uniforms, product, equipment, and paperwork in order.
Utilize conflict resolution and effective communication skills to ensure teams and customers have a positive experience.
Offer coaching, training, and support to technicians.
Spend considerable time in the field assisting the team and providing coverage.
Assist the Branch Manager to achieve monthly performance goals.