Service Manager - Commercial HVAC (Gretna, LA)

Raymond Search Group•Gretna, LA

23d

About The Position

The Service Manager leads and grows a commercial HVAC service department in Gretna, Louisiana, serving the greater New Orleans market. The role is for a business leader responsible for service operations, revenue growth, financial performance, and team leadership. The manager owns the department’s financial results, develops customer relationships and service sales, and ensures projects, maintenance agreements, and repairs are delivered on time and on budget. The manager also supports dispatch and technicians, maintains safety-focused operations, and may provide after-hours field backup when needed. This position is central to the growth of the service business within a growing multi-state HVAC and building services platform. The company offers training, education assistance, and a defined progression path. Compensation includes a base salary of $90,000–$120,000 and a bonus plan, along with a vehicle or allowance, phone or allowance, healthcare, retirement matching, insurance coverage, paid time off, and paid holidays.

Requirements

5–7+ years managing people in commercial HVAC or mechanical services, or field experience with real supervisory responsibility.
Experience managing a P&L.
Experience estimating and presenting service quotes.
Experience leading a safety-focused team.
Valid driver's license.
Comfort using Microsoft Office.

Nice To Haves

Sales instinct.
EPA certification.
HVAC industry experience.

Responsibilities

Own the service department’s financials and meet monthly targets.
Grow revenue by preparing and presenting repair quotes, expanding maintenance agreements, and strengthening customer relationships.
Hire, schedule, coach, and evaluate the service team, including regular one-on-one meetings.
Assign technicians to appropriate jobs, identify training needs, and support dispatch.
Deliver service projects, maintenance agreements, and repairs on time and within budget.
Track maintenance contracts and contract hours to prevent missed work and overruns.
Resolve customer issues quickly.
Lead a safety-first team and report on operations, inventory, tools, and vehicles.
Provide field backup to technicians when needed, including after hours.

Benefits

15% bonus plan with an accelerator up to 150% of potential; a typical service manager earns $20,000–$25,000 in bonus.
Company vehicle or vehicle allowance.
Phone or phone allowance.
Healthcare, including some 100% company-paid plans.
401(k) with a 5% match.
Life insurance.
Disability coverage.
Up to four weeks of paid time off.
Paid holidays.
Training.
Education assistance.
Defined progression path.