Service Manager - Swift Current

Pattison Agriculture Limited•Swift Current, SK

2d•Onsite

About The Position

At Pattison Agriculture, we are seeking a Service Manager to join our fast-paced, energetic dealership in Swift Current, SK. This role focuses on overseeing, directing, and coordinating service activities to ensure exceptional customer service, technician efficiency, and department profitability. As part of one of Canada's top John Deere dealer organizations, you will foster quality experiences in a friendly, collaborative environment that promotes learning and growth.

Requirements

Minimum 5+ years of management experience in the agriculture industry
Technical background
Experience leading, developing, and motivating others to achieve results
Knowledge/familiarity with John Deere and competitive products
Results-oriented and strong work ethic
Positive attitude
Empathetic
Self-aware with high level of Emotional Intelligence (EQ)
Excellent communicator and analytical skills

Nice To Haves

Continued education and training

Responsibilities

Lead all Service Department processes to ensure internal and external customer satisfaction
Build customer relationships to foster growth
Motivate, inspire, and assist employees in their pursuit of excellence through coaching, training, and development
Plan and initiate all Service Department functions including attraction, retention, and effective engagement of all employees
Work with all internal departments to create effective and productive team dynamics
Monitor and manage business plan with focus on forward growth in areas such as budget, profitability, and labour