About The Position
As a Service Manager, you will play a pivotal role in enhancing the quality of life for individuals with disabilities and, where applicable, their families. This position based in Boxhill and is Fulltime role. Monday - Friday. Your key responsibilities will include (but not limited to): Leadership: Lead a dedicated team of disability support workers, providing high-intensity support to clients. Performance Management: Ensure the overall performance of the service aligns with annual work plans and meets established targets. Person-Directed Support: Promote person-directed support and community participation that exceeds minimum disability standards, all within available resources. Operational Excellence: Manage the day-to-day operations of supported accommodation services, surpassing identified Key Performance Indicators (KPIs). Support Excellence: Provide high-quality support to customers and their families, offering management support to care staff. Please note that this role includes a component of rostered after-hours on-call duty.
Requirements
- Management Experience: Demonstrated management experience, preferably within a community services environment.
- Sector Knowledge: Understanding of legislation and standards relevant to the disability sector.
- Person-Centered Approach: Knowledge and understanding of how to support staff in implementing contemporary and person-centered approaches to uphold the rights and support needs of individuals with disabilities.
- Communication Skills: Excellent interpersonal and communication skills, both written and verbal.
- Resource Management: Demonstrated ability to manage financial and staff resources within a complex environment.
- Initiative and Organization: Excellent initiative, self-directed work practices, and highly developed organizational skills.
- A relevant qualification and/or significant experience in the human services area
Responsibilities
- Lead a dedicated team of disability support workers, providing high-intensity support to clients.
- Ensure the overall performance of the service aligns with annual work plans and meets established targets.
- Promote person-directed support and community participation that exceeds minimum disability standards, all within available resources.
- Manage the day-to-day operations of supported accommodation services, surpassing identified Key Performance Indicators (KPIs).
- Provide high-quality support to customers and their families, offering management support to care staff.
- This role includes a component of rostered after-hours on-call duty.
Benefits
- An attractive remuneration package with excellent salary packaging tax benefits
- Flexible working hours
- A rewarding career in a growing service sector
- Supportive team environment
- The opportunity to work alongside and empower people with disability to reach their maximum potential
- Ongoing training, team support and professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
