Service Manager - RS

MasTec Inc•Amarillo, TX

1d•Onsite

About The Position

Responsible for coordinating and overseeing projects within the assigned subgroup(s) of the company’s Renewable Services group. The Service Manager executes services projects while controlling costs, eliminating waste and providing excellent service to meet all customer requirements. This position facilitates development and continuous improvement of all necessary processes, documents, technical requirements and standards. Engage with existing and potential customers to develop solutions to industry needs. This position will be located in our Amarillo, TX daily.

Requirements

High school diploma or equivalent
Five years of Renewable Energy experience
Valid Driver’s License (CDL Preferred)
Technical certifications, training or degrees as required by specific role
Strong ability to lead crews effectively both in person and remotely
Ability to multitask and prioritize work as needed
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Knowledge of computer-aided design, database, project management, spreadsheet and word processing software, electronic mail, graphics, technical diagrams, flow charts, etc.
Ability to work effectively with executive, management, and staff level employees with varying educational and professional background using verbal and written communication
Ability to demonstrate basic industrial safety practices/protocols including LOTO
Strong attention to detail and ability to follow directions with precise execution
Basic computer operation skills and familiarity with internet-based program navigation
Ability to read, interpret and understand basic drawings and schematics

Nice To Haves

CDL Preferred

Responsibilities

Promote and comply with all Company safety policies and procedures
Lead customer driven communications in the development of project opportunities, execution status, and project close out
Ensure project information is presented/made available to project management for timely and efficient financial responses
Identify business growth opportunities and work with senior management to develop growth strategies
Manage all execution aspects of varied services and maintenance projects including allocation of equipment, material, and personnel resources
Lead, train, mentor and manage a team of Technicians and ensure work is to specifications
Create procedures, work plans, technical references
Ensure that proper safety equipment is available and being used properly
Recommend best practice improvements for production, performance, quality and safety
Appraise work performance of employees and addressing complaints of employees in the field
Perform onsite audits of procedures and field processes and drive change as necessary
Monitor productivity reports, performance metrics and corresponding payroll records
Provide technical support and guidance for reports and to assure product quality and conformance
Support estimating functions, such as preparing budgets and labor costs
Build client relationships and seek additional business opportunities for the company
Ability to travel up to 50% of the time
Maintain travel availability to ensure field technicians and clients are receiving proper engagement
Other duties as assigned

Benefits

Competitive pay with ongoing performance review and merit increase
401(k) with company match
Employee Stock Purchase Plan (ESPP)
Flexible spending account (Healthcare & Dependent care)
Medical, Dental, and Vision insurance (plan choice) - coverage for spouse, domestic partner, and children
Diabetes Management
Telehealth Coverage
Prescription Drug Plan
Pet Insurance
Weight Management Drug Discount
Discounted National Gym Membership Network
Paid Time Off
Paid Holidays
Bereavement Leave
Military Leave, including Benefits Continuation
Employee Assistance Program
Short and long-term disability
life insurance
accidental death & dismemberment
Voluntary life insurance, accident, critical illness, hospital indemnity coverage
Emergency Travel Assistance Program
Group legal plan