Service Manager
Marten Transport•Colonial Heights, VA
•Onsite
About The Position
The Service Manager directs tractor repair activities and road service troubleshooting to ensure Marten Transport, Ltd. tractors comply with Federal specifications and operate in a safe, reliable manner.
Requirements
- Direct tractor repair activities
- Road service troubleshooting
- Ensure compliance with Federal specifications
- Ensure safe and reliable tractor operation
- Manage maintenance staff
- Manage parts function, purchasing, and issuing PO's
- Manage quality control
- Oversee warranty program
- Work with Foreman
- Manage computer and telephone activities
- Handle driver issues
- Oversee terminal fuel process
- Responsible for company vehicles
- Manage tire program
- Responsible for terminal maintenance budget
- Serve as a resource for foreman on personnel issues (PTO, hiring, disciplinary)
- Interact with drivers for counseling, problem resolution, and general assistance
- Serve as a liaison to local community groups, regulatory, law enforcement agencies, and Marten vendors
- Monitor yard and facilities for compliance
- Maintain a professional and clean environment
- Assist Terminal Management
Responsibilities
- Manage maintenance staff in the repair and maintenance of tractors and/or trailers, fostering teamwork.
- Handle road service/troubleshooting over the phone.
- Manage parts function, purchasing, and issuing PO's when necessary.
- Manage quality control efforts for terminal operations.
- Oversee warranty program.
- Work with Foreman to accomplish daily goals.
- Manage all computer and telephone activities.
- Handle all people (driver) issues when necessary.
- Oversee terminal fuel process.
- Responsible for company vehicles.
- Manage tire program.
- Responsible for terminal maintenance budget.
- Serve as a resource for foreman on personnel issues; including but not limited to PTO, hiring, and disciplinary issues.
- Interact with drivers for counseling, problem resolution and general assistance.
- Serve as a liaison to local community groups, regulatory, law enforcement agencies and Marten vendors.
- Monitor yard and facilities for compliance and maintain a professional and clean environment.
- Assist Terminal Management on daily responsibilities.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
