Service Manager in Training

Village GreenFarmington Hills, MI
Onsite

About The Position

Village Green is seeking a Service Manager in Training to join our team. We are focused on delivering exceptional customer experiences, creating authentic moments, and fostering an environment that nurtures and develops a new generation of leaders. This role is ideal for someone looking to grow into a leadership position within property maintenance.

Requirements

  • 1-3 year's of experience in the hotel industry or multifamily housing preferred
  • Excellent customer service skills
  • General computer knowledge
  • Strong experience with plumbing, electrical, appliances, and painting
  • Availability for on-call purposes
  • Flexibility and ability to work weekends when necessary

Nice To Haves

  • Plumbing, contracting, and builders' certifications and licenses are a plus

Responsibilities

  • Timely completion of work orders and special projects
  • Knowledge in HVAC
  • Completion of plumbing and electrical service requests
  • Completion of apartment turns, including plumbing, electrical, drywall repair, painting, and appliance repair/replacement
  • Servicing residents in a friendly, customer service-oriented manner
  • Diagnoses problems and repairs in the areas of electrical
  • Responds to all service requests and on-call emergencies as directed by the Property Manager and Service Manager, which must be completed in a timely and professional manner
  • Assists in maintaining the exterior of the property daily to provide clean and acceptable curb appeal at all times
  • Housekeeping duties as required, as well as snow removal during winter months, when needed
  • Performs property maintenance of pools, spas, and pool areas if applicable

Benefits

  • Competitive salary and bonuses
  • Comprehensive health, vision, and dental plans
  • 401 (k) plan with company match
  • Additional benefits
  • Quarterly bonus
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