Food Service Manager in Training

Kwik Chek Food Stores Inc • Asherton, TX

3d • Onsite

About The Position

Welcome to TXB! TXB stands for Texas Born. That means we’re big city, open country, and everything in-between. It also means that we have Texas values, the same values that we’ve built our brand around—authenticity, hospitality, and integrity. At TXB, our purpose is to strive to make our guests, team members, and communities better off for having known us. As we like to say, we “leave ‘em better,” every day and every way. Join us in taking our business to another level, and give back to the communities that give so much to us.

Requirements

• At least two years of retail experience highly preferred.
• Successful completion of on-the-job training.
• Successful completion of company’s management training program.
• Ability to lift up to 50 pounds.
• Prolonged periods standing and working on cash register or related equipment.
• Ability to perform repetitive movements over long periods of time.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Organized with attention to detail.
• Have a good understanding of the register systems, troubleshooting, and the back office software.
• Reliable transportation.

Nice To Haves

• Excellent customer service skills.
• Good verbal communication skills.

Responsibilities

• Facilitate the completion of all store level tasks.
• Perform a variety of tasks related to different areas of the store including, but not limited to food preparation, cash register tasks, customer service, general housekeeping and other related functions.
• Direct staff to ensure that customers are satisfied with their experience.
• Manage the business to ensure that it is profitable.
• Ensure an exceptional customer experience that supports our purpose to “Leave ‘em Better”.
• Be reliable, punctual, honest, and have a good attitude.
• Interview, selectively hire, and train staff for the retail location.
• Organize and oversee the schedules and work of staff.
• Manage paperwork and payroll records.
• Conduct performance evaluations that are timely and constructive.
• Handle discipline and termination of employees as needed and in accordance with company policy.
• Establish standards for personnel performance and customer service.
• Manage/Oversee all day-to-day operations with a focus on delivering a great guest experience.
• Demonstrate the ability to communicate at all levels of the Company; clearly and concisely express opinions, conclusions, and recommendations.
• Ability to work on tight deadlines in a fast-paced, team environment.
• Demonstrate and practice corporate values, behaviors, and acts in an ethical and lawful manner at all times to include being a person of integrity, dependability, and be inspirational.
• Oversee staff and fulfill staffing needs for regular hours, as well as special events or high-traffic times.
• Provide daily shift coverage as needed.
• Maintain and motivate a positive sales team through communication, incentives, and evaluations.
• Confirm daily sales reports and cash receipts; ensure monies are deposited regularly, and reports are submitted as prescribed by company policies.
• Address customer needs and resolve issues, ensuring positive and long-term customer relationships.
• Plan, organize, and coordinate sales, marketing, and budgeting.
• Develop, oversee, and maximize retail budget and product inventory, purchasing, and sales.
• Ensure inventory data is correct by performing spot inventory counts and checks.
• Collaborate with area managers and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies.
• Use company software to research, analyze, and track purchases.
• Ensure that the store always looks clean and inviting.
• Place and rotate merchandise to attract positive attention from customers.
• Train other team members on company policies, practices, and procedures.
• Inspect the supplies, equipment, and work stations.
• Follow and ensure all employees comply with all safety and sanitation guidelines and regulations to ensure quality food service.
• Order food and beverages, equipment, and supplies.
• Oversee food preparation, portion sizes, and the overall presentation of food.
• Ensure fresh food is ready and available according to operating expectations and standards.
• Provide leadership to others through example and sharing of knowledge/skill.
• Be an example of consistency and professionalism for all team members.
• Clearly perform and coach others in the expectations of all positions within the store.
• Address complaints regarding quality of service.
• Perform other related duties as assigned.
• Report all unsafe activities to supervisor and/or Human Resources.

Benefits

• Daily Pay Partner
• Health, dental, vision, disability, life, and critical Illness insurance plans are available
• Vacation, Holiday and Bereavement leave.
• 401K Retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed