Service Manager II

Prime Residential Property Management LP • Beaverton, OR

7d • Onsite

About The Position

Prime Residential is seeking a Service Manager II to lead the essential maintenance function at their Andover Park community in Beaverton, OR. This role is responsible for ensuring curb appeal, cleanliness, make-readies, service requests, and ongoing maintenance. The Service Manager is critical in providing residents with essential services and maintaining their enjoyment of the community. This position serves as a community ambassador, exemplifying company values and leading a diverse team in alignment with the community management team and organizational values.

Requirements

• 5+ years of related experience in residential property maintenance.
• 2+ years of leadership experience overseeing a maintenance team.
• Valid driver’s license for operating community vehicles and/or golf carts.

Nice To Haves

• Multi-Family housing experience is preferred.
• Competency in RealPage/OneSite or other property management software is preferred.
• HVAC Certification is preferred.

Responsibilities

• Lead and oversee the service team, ensuring high performance and efficiency.
• Conduct daily meetings and provide coaching and mentoring to the team.
• Organize and lead training sessions in partnership with the Maintenance Training Manager.
• Collaborate with the Community Director on personnel performance, operations, and budget.
• Foster a customer-focused culture of respect, responsiveness, and efficiency.
• Manage and complete service requests and prepare vacant apartments.
• Diagnose and repair building components such as appliances, electrical systems, plumbing, and HVAC (with proper certification).
• Regularly inspect apartment homes to maintain standards.
• Ensure the quality of work performed by contractors and service providers.
• Conduct routine property inspections to identify and address safety concerns.
• Perform routine fire and life/safety inspections and annual unit inspections.
• Oversee the appearance and cleanliness of grounds, common areas, and amenities.
• Maintain proper work area conditions and adhere to safety protocols.
• Lead safety meetings, ensure SDS accessibility, and stay current with OSHA regulations.
• Manage inventory, perform preventative maintenance, handle purchase orders, and work with vendors for timely delivery.

Benefits

• Comprehensive medical, dental, vision, and RX plans.
• Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
• 401k match up to 4%.
• Service team members are provided with tool kits.
• Various development opportunities through Prime Academy including foundational skills, technical skills, leadership essentials, and more.
• Tuition reimbursement for continuous learning.
• Housing discount offered at Prime Residential properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed