Service Manager II

Westminster Management•Fair Lawn, NJ

2d•Onsite

About The Position

Join Our Team as a Service Manager – Lead the Way in Property Maintenance at Livana Fair Lawn! Are you ready to make a real impact and showcase your leadership skills in property management? At Westminster Management, we believe in empowering our team members to lead, grow, and thrive—and we want YOU to be part of our journey! As a Service Manager, you'll oversee everything from daily maintenance tasks and building inspections to training and mentoring our team. You’ll be key in keeping our property in top shape, building strong relationships with residents, and ensuring everything runs smoothly – rain or shine!

Requirements

3+ years of experience in multifamily property management or 5+ years in property management.
In-depth knowledge of maintenance practices, safety protocols, and fair housing regulations.
Leadership experience, with a track record of managing teams and fostering strong working relationships.
Experience with property management software-Yardi preferred, purchase order systems, Microsoft Office, and collaboration tools like Teams and Zoom.
Ability to work on-call and extended hours (including weekends and holidays).
A hands-on approach and a commitment to maintaining high standards of work and safety.
Comfortable with tasks that involve bending, kneeling, and working in confined spaces.
Ability to climb ladders (up to 30 feet) and walk multiple flights of stairs daily.
Flexibility to work indoors and outdoors, in all weather conditions.
A valid Driver’s License!

Responsibilities

Oversee the operation, maintenance, and troubleshooting of complex HVAC systems, including boilers, air handlers, PTACs, chilled water loops, specialized HVAC zones, and multi-chilled water risers
Manage electrical systems, including switchgear, UPS systems, backup generators, and distribution panels
Supervise plumbing and domestic water systems, including pumps and water treatment systems
Ensure compliance, reliability, and readiness of Fire/Life Safety systems, including sprinklers, fire alarms, smoke control systems, and fire command centers
Monitor and optimize Building Automation Systems (BAS) and energy management controls
Oversee vertical transportation systems (elevators), coordinating inspections, preventive maintenance, repairs, and vendor performance
Lead and supervise a dynamic maintenance team to deliver top-notch service.
Oversee all community maintenance work, including service requests, preventive, and emergency repairs, and more!
Maintain effective maintenance programs to protect and maintain the property.
Keep an inventory of equipment, tools, and supplies.
Serve as a role model for maintenance staff and set the standard for professionalism by following all policies and procedures.
Maintain a safe, sanitary, and comfortable living environment for residents and staff.
Communicate effectively with staff, residents, and property management leadership to ensure the community is well-maintained.
Conduct cost-benefit analyses (in-house vs. contractor) and manage vendor contracts to optimize service delivery.
Create and monitor the annual maintenance budget.
Prepare maintenance reports, inventory updates, and team evaluations.
Train, mentor, and inspire your maintenance staff to reach new heights.