Service Manager/Director - Sunset Chevrolet Buick GMC
About The Position
Sunset Chevrolet is seeking an experienced GM Service Manager or Service Director to lead its established service department. As part of the locally owned Sunset Automotive Group, this role offers stability and a strong team-first culture. The ideal candidate will oversee daily operations, lead a team of advisors, technicians, and support staff, and maintain high performance in CSI, efficiency, and profitability, ensuring compliance with GM standards. This is an excellent opportunity for a proven leader who values stability, support, and a professional environment while driving performance in a busy service department.
Requirements
- Current or recent Service Manager / Service Director experience within a GM dealership (required)
- Strong understanding of GM systems, warranty administration, and fixed ops performance metrics
- A steady, professional leader who builds trust and earns respect from their team
- Proven ability to maintain and improve department performance
- Excellent communication, organization, and leadership skills
- A team-oriented mindset with a commitment to long-term success
Responsibilities
- Oversee the day-to-day operations of a high-volume service department
- Lead and support a seasoned team of advisors, technicians, and support staff
- Maintain strong performance in CSI, efficiency, and overall department profitability
- Ensure compliance with GM standards, systems, and warranty processes
- Foster a positive, accountable, and respectful team environment
- Monitor KPIs and make thoughtful, data-driven adjustments as needed
- Work collaboratively with dealership leadership and other departments
- Handle customer concerns with professionalism and a solutions-oriented approach
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Paid time off
- Company-paid training
- Employee discounts across all Sunset locations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
