Service Manager/Director - Sunset Chevrolet Buick GMC
About The Position
Sunset Chevrolet is seeking an experienced GM Service Manager or Service Director to lead its high-volume service department. This is a stable, long-term opportunity with a family-owned dealership group that has been serving the Sarasota and Manatee counties since 1979. The ideal candidate will be a proven GM service leader who can step into an established operation, lead an experienced team, and continue building on a strong foundation. This role offers a professional environment with support and consistency, while still presenting the challenge of maintaining and improving performance in a busy service department.
Requirements
- Current or recent Service Manager / Service Director experience within a GM dealership (required)
- Strong understanding of GM systems, warranty administration, and fixed ops performance metrics
- A steady, professional leader who builds trust and earns respect from their team
- Proven ability to maintain and improve department performance
- Excellent communication, organization, and leadership skills
- A team-oriented mindset with a commitment to long-term success
Responsibilities
- Oversee the day-to-day operations of a high-volume service department
- Lead and support a seasoned team of advisors, technicians, and support staff
- Maintain strong performance in CSI, efficiency, and overall department profitability
- Ensure compliance with GM standards, systems, and warranty processes
- Foster a positive, accountable, and respectful team environment
- Monitor KPIs and make thoughtful, data-driven adjustments as needed
- Work collaboratively with dealership leadership and other departments
- Handle customer concerns with professionalism and a solutions-oriented approach
Benefits
- Medical, Dental, and Vision insurance
- 401(k) retirement plan
- Paid time off
- Company-paid training
- Employee discounts across all Sunset locations
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
