Service Manager / Auto Service Writer
Gerald's Tires & Brakes•Charleston, SC
•Onsite
About The Position
As a Service Manager / Auto Service Writer, you'll be the trusted connection between our customers and technicians. You'll play a critical role in delivering an exceptional customer experience while helping ensure vehicles receive the highest quality service. This position is ideal for someone who enjoys building relationships, solving problems, and working in a fast-paced automotive environment.
Requirements
- Valid driver's license with a clean driving record
- Previous automotive industry experience preferred
- Strong communication and customer service skills
- Professional demeanor and positive attitude
- Dependable and punctual
- Strong organizational and multitasking abilities
- Team-oriented mindset
- Commitment to delivering an exceptional customer experience
Responsibilities
- Greet and assist customers with their vehicle service needs
- Accurately document vehicle concerns and prepare repair orders
- Communicate repair recommendations and service updates
- Coordinate workflow between customers and technicians
- Deliver outstanding customer service while building long-term customer relationships
- Help maintain Gerald's reputation for honesty, integrity, and quality workmanship
- Support daily shop operations and team success
Benefits
- Paid training opportunities
- Career path development program
- Extensive training resources
- Opportunities for promotion and advancement
- Competitive pay
- Choice of a 4-day or 5-day work week
- Health and dental premium sharing
- Retirement plan with company match
- Paid vacation and sick time
- Employee discounts
- No Sunday work
- Relocation assistance may be available for qualified candidates relocating to the Charleston area
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
