Service Maintenance Technician I

The Community Builders•Cleveland, OH

1d•Onsite

About The Position

Under the direction of the Service Maintenance Manager, the Service Maintenance Technician I is responsible for the completion of general maintenance and janitorial tasks which help to preserve the property and provides a quality living environment for the residents. This role has primary accountability for the overall cleanliness, physical appearance and presentation of the community, while maintaining a positive, productive relationship with the other team members and with residents. The Service Maintenance Technician I will provide basic support to the maintenance team in carpentry, plumbing repairs, and apartment turnover preparation. This position has a requirement of five days a week in office.

Requirements

Ability to read, write, understand and communicate in English, bilingual skills a plus!
Basic skills with computer and hand held devices
Knowledge of Federal Fair Housing Laws & Guidelines a plus.
Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE)
Valid Driver’s License and reliable transportation.
Strong attention to detail, organizational, time-management and problem solving skills.
Superior customer service skills including the ability to manage difficult customers and/or situations.

Nice To Haves

bilingual skills a plus!
Knowledge of Federal Fair Housing Laws & Guidelines a plus.

Responsibilities

Provide basic support to repair appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC
Respond and complete to all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager
Assist in preventive maintenance tasks for building systems, equipment and components.
Prepare and perform repairs to vacant apartments to be ready for new resident move-ins
Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal.
Assist in REAC/HQS inspections and agency audits
Maintain Maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE
Available for weekend work, on-call rotation and emergency service call duties.