Service Lot Porter - BMW of Chula Vista

Sunroad Auto • Chula Vista, CA

5d • Onsite

About The Position

The Service Lot Porter (also referred to as the Service Lot Attendant) organizes and manages vehicles in the service lot, assists customers, and supports the service department’s daily operations. The role ensures vehicles are safely parked, serviced, and ready for customer pickup, helping maintain an efficient workflow and positive customer experience. The position has no supervisory responsibilities.

Requirements

• At least one year of verifiable driving experience.
• Valid driver’s license and a safe driving record.
• Obtain a California driver’s license within 30 days following the date of hire.
• Ability to lift up to 30 pounds.
• Ability to perform all essential functions of the job.
• Ability to drive a vehicle for prolonged periods.
• Ability to work in a parking lot environment, including exposure to varying weather conditions, moderate noise, odors, potentially hazardous conditions and equipment, contaminants such as antifreeze and chemical degreasers, and occasionally slippery surfaces.

Nice To Haves

• Previous experience working in an automotive dealership, body shop, or similar environment.
• Experience driving both manual and automatic transmission vehicles.
• Strong attention to detail and commitment to vehicle cleanliness and presentation.
• Familiarity with vehicle check-in/check-out procedures and documentation.
• Ability to safely maneuver vehicles in tight or high-traffic areas.
• Basic knowledge of automotive terminology and vehicle features.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to follow instructions, prioritize tasks, and manage time efficiently.
• Basic computer skills or familiarity with inventory systems.

Responsibilities

• Drive, park, and retrieve customer vehicles in the service lot safely and efficiently.
• Park vehicles in designated areas and organize them according to dealership policies.
• Monitor vehicle movement and move vehicles as needed for service or storage.
• Greet customers professionally when they drop off or pick up vehicles.
• Provide basic vehicle-status information and estimated completion times.
• Help customers locate vehicles or provide shuttle service as needed.
• Move vehicles to and from service bays to assist service technicians.
• Manage service paperwork and keys, returning them to the appropriate locations.
• Keep the service lot clean and organized, including removing trash and debris.
• Monitor the lot for security issues or vehicle damage and report concerns to the service manager.
• Follow safety protocols when moving vehicles and using equipment.
• Update vehicle-status records and help maintain accurate service logs.
• Support the service department with administrative tasks as needed.
• Help maintain an accurate inventory of service tools and equipment.
• Work and communicate effectively with service advisors, technicians, and other staff.
• Maintain satisfactory attendance.
• Perform other related duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Employer-paid life insurance
• Employer-paid AD&D
• 401(k) with employer match
• Vacation package
• Tenure recognition and awards
• Vehicle purchase discount program
• Vehicle service discount program
• Golf benefits at Maderas Golf Club, subject to qualification

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed