Service Line Manager

Tenet Healthcare Corporation • Glendale, AZ

3d

About The Position

The Service Line Manager for Access Points is responsible for the strategic oversight, coordination, and growth of all health system micro hospitals, free-standing ERs (FSEDs) and similar access points in the Phoenix and Tucson areas. Primary responsibility is to grow individual facility volumes, expand market share in the service line, provide coordinated best practices among facilities, and to serve as the primary point of contact for physicians, executive teams, practices and community stakeholders. The Service Line Manager will also assist Group, Market and Hospital CSOs to facilitate and carry out strategic initiatives and outreach activities related to the service line. The Service Line Manager will work with marketing staff to develop marketing plans for each micro hospital and FSED and act as the liaison between Micro hospitals, FSEDs, full-service hospitals, clinics, staff, and patients to ensure a collaborative approach to patients’ experience and needs. He/she builds, maintains, and oversees the performance dashboard development and reporting for all micro hospitals, FSEDs and other access points in the market. The Service Line Manager works collaboratively with operations leaders to ensure all providers and access point leaders are engaged and executing industry best practices. The Service Line Manager will establish and execute effective initiatives, plans and tactics for programs, physician integration and engagement, and resource utilization with the objective of increasing growth, quality, efficiency, physician satisfaction and patient experience. He/she leverages system scale and capability to achieve success. He/she will represent the health system at community events, physician leadership meetings and other forums. Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Abrazo Arrowhead Campus hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success.

Requirements

• Innovative and experienced healthcare leader
• Results-driven leader

Responsibilities

• Strategic oversight, coordination, and growth of all health system micro hospitals, free-standing ERs (FSEDs) and similar access points in the Phoenix and Tucson areas.
• Grow individual facility volumes and expand market share in the service line.
• Provide coordinated best practices among facilities.
• Serve as the primary point of contact for physicians, executive teams, practices and community stakeholders.
• Assist Group, Market and Hospital CSOs to facilitate and carry out strategic initiatives and outreach activities related to the service line.
• Work with marketing staff to develop marketing plans for each micro hospital and FSED.
• Act as the liaison between Micro hospitals, FSEDs, full-service hospitals, clinics, staff, and patients to ensure a collaborative approach to patients’ experience and needs.
• Build, maintain, and oversee the performance dashboard development and reporting for all micro hospitals, FSEDs and other access points in the market.
• Work collaboratively with operations leaders to ensure all providers and access point leaders are engaged and executing industry best practices.
• Establish and execute effective initiatives, plans and tactics for programs, physician integration and engagement, and resource utilization with the objective of increasing growth, quality, efficiency, physician satisfaction and patient experience.
• Leverage system scale and capability to achieve success.
• Represent the health system at community events, physician leadership meetings and other forums.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed