Service Line Manager Multi-Specialty

Mount Sinai Medical Center•Miami Beach, FL

20h•Onsite

About The Position

As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers. Culture of Caring: The Sinai Way Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Requirements

Bachelors degree or comparable experience
3 yrs Lead exp
4 yrs physician practice exp

Responsibilities

Works with the director to oversee the operations of multispecialty Service Line practices on a daily basis to ensure accuracy and completeness of duties.
Supervises staffing, productivity, billing and all other core functions within the Practices.
Reviews reports using collected data and other pertinent information, including billing reports and collection reports, financial and trending reports and present issues/suggestions to AVP and Director.
Provides monthly summary of all multispecialty practice operations (staffing, financial reports, billing and collection reports) to AVP/Director for presentation during monthly operating review meetings with physicians.
Conducts monthly staff meetings with Director of the multispecialty practice staff to keep them aware of any changes on office policy or procedures or administrative directives.
Supports practice by possessing a full understanding of scheduling, front desk, insurance verification, and billing/batch functions and covering these positions as needed.
Reviews and monitors Kronos to ensure overtime is approved prior to occurring.
Monitors clock in and out for all staff.
Prepares check requests as needed and ensures Physician Administration receives request in a timely manner.
Responsible for completing and submitting Audit Tracer, Time Study sheets, pharmacy check list and all other forms as required by Physician Administration.
Responsible for ensuring that par levels of office and medical supplies are kept.
Daily communication with Administrative team outlining Practice issues/concerns and development of plan of action to address problems and make regular recommendations to AVP/Director regarding process improvements in the practices.
Maintains accurate physician time off, on call and conference schedules.
Ensures that Physician Administration receives and approves in advance and maintains in physician calendar.
Evaluates and completes employee job performance evaluations in a timely and accurate manner.
Monitors the cash controls of the multispecialty practices to ensure management of Petty Cash and Receipts are in compliance with practice policy.
Reviews weekly deposits to identify trends in delays in daily deposits.
Resolves problems and concerns of all staff, patients, visitors and physicians with confidence and control in a timely manner.
Works closely with the Revenue Integrity/Business Office to address issues / trends related to coding, compliance, denials, A/R etc.
Ensures Joint Commission compliance in the practice, including but not limited to sample drug logs, cleaning log, completeness of patient records including Ambulatory Summary Records.
Executes on the operational and strategic plan for the specific service line.
Manages the development of strategy by leveraging organizational strengths and relationships.
Evaluates existing structure to ensure the continued support for the future growth of services.
Serves as the leader for the service line by being the liaison with all other departments.
Provides administrative direction of the overall operations of the service line.
Collaborates with regional leaders, clinicians and physicians to provide oversight of clinical and operational practices.
Collaborates with department leaders, physician leaders, and administrative leaders to develop a robust integrated service line.
Works towards integrating services lines, enhancing physician engagement, and improving patient and operational outcomes.
Provides oversight over the service line ensuring a hyper-focused, data driven approach towards quality and operational performance.
Operationalizes community and network development opportunities.
Develops relationships with community physicians to increase capacity.
Performs other departmental specific job responsibilities as needed.