Service/Installation Technician

McCardel • Scottville, MI

12d • Onsite

About The Position

At McCardel Culligan, our Service & Installation Technicians do more than install equipment they build lasting customer relationships and help families and businesses enjoy clean, high-quality water every day. As a Service & Installation Technician, you'll install, maintain, and repair residential and commercial water treatment systems, including water softeners, reverse osmosis systems, and filtration equipment. Every day brings a new challenge as you diagnose issues, perform preventative maintenance, and help customers get the most from their water treatment systems. This role combines hands-on technical work with customer service, making it an excellent opportunity for someone who enjoys problem-solving, working independently, and making a positive impact in customers' homes and businesses.

Requirements

• High school diploma or equivalent.
• Mechanical aptitude with strong troubleshooting and problem-solving skills.
• Ability to lift and carry up to 50 pounds and perform physical work throughout the day.
• Valid driver's license with a clean driving record.
• Dependable, organized, and self-motivated.
• Ability to work Monday through Friday, with occasional flexibility as needed.

Nice To Haves

• Experience in plumbing, HVAC, appliance repair, construction, maintenance, or a related mechanical field is preferred but not required. We provide training for the right candidate.
• Excellent customer service and communication skills.

Responsibilities

• Install, service, and repair Culligan water treatment equipment.
• Perform preventative maintenance and diagnose mechanical or operational issues.
• Conduct water quality testing and recommend appropriate treatment solutions when needed.
• Educate customers on the operation, maintenance, and benefits of their water treatment systems.
• Complete service documentation accurately using company systems.
• Maintain a professional, courteous, and customer-focused attitude during every service call.
• Follow company safety standards and installation procedures.
• Communicate effectively with dispatch, office staff, and fellow team members.
• Maintain company vehicles, tools, and equipment in a clean and organized manner.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Paid holidays
• Paid training and ongoing career development opportunities.
• Company-provided tools and equipment (if applicable).
• Supportive team environment with opportunities for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED