Dolan Dodge Service Greeter
About The Position
Dolan Dodge Service Greeter is responsible for welcoming customers with a warm and welcoming greeting, obtaining personal information relative to their vehicle and scanning the VIN bar code with an iPad to upload the vehicle into our system. They will then introduce the customer to a Service Advisor who will help the customer get their vehicle the care it needs. Dolan Auto Group is an exciting, dynamic, and highly successful team that is big on community support and provides a fun, exciting, and collaborative workplace where growth and advancement opportunities abound. We offer a generous comprehensive compensation and benefits package.
Requirements
- High School diploma or equivalent.
- Possess an acceptable driving record and a valid driver's license.
- Be at least 18 years of age.
- Ability to multi-task in a fast-paced work environment.
- Strong organizational skills and detailed oriented.
- Strong communication skills.
- A team player who is focused on providing exemplary customer service.
Responsibilities
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Refers to service history, inspects the vehicle, and recommends additional needed service.
- Notifies dispatcher of incoming work.
- Contacts extended warranties.
- Maintains high customer satisfaction standards.
- Maintains a professional appearance.
- Keeps work area clean.
Benefits
- Paid Time Off/Vacation and Sick Time
- Employer-Paid Health Insurance
- Employer-Paid Dental Insurance
- Employer-Paid Vision Insurance
- Employer-Paid Short-Term Disability Insurance
- Employer-Paid Term Life Insurance
- Employer-Matched Christmas Club Savings Fund
- Employee pricing on vehicle purchases, service, and parts
- Training, tuition, and certification reimbursement for job-specific training
- Exclusive employee discounts are available through select local businesses
- 401 (k) Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
