Service Foreman

Palmer Trucks•Evansville, IN

5d•Onsite

About The Position

The primary function of the Service Shop Foreman is the supervision of service technicians, and productive use of the shop space and shop equipment. The primary focus is to increase our customer uptime, reduce dwell time, and ensure quality repairs.

Requirements

Basic Computer skills
Repair Order Processing Software
Heavy Duty Truck / Bus Repair Experience
Valid driver's license and the ability to operate motor vehicles.
All drivers must maintain a safe driving record.

Nice To Haves

Current Commercial Driver's License is preferred but not required.

Responsibilities

Assigns repair orders, plans and controls work distribution.
Supervises repair performance, assists technicians in performing problem repairs.
Informs service writer of delays in work performance, necessary repair order extensions, and additional service needs.
Ensures high efficiency of productive employees, analyzes reasons for comebacks.
Maintains the inventory of tools and equipment.
Submits proposals for the purchase of new tools and equipment to the Service Manager.
Orders and maintains an adequate inventory of oil, grease, shop supplies, cleaning equipment and material.
Establishes and ensures adherence to the maintenance schedule for service facility and shop equipment.
Supervises and trains technicians and other shop personnel.
Establishes and monitors on-the-job training programs for all productive service employees.
See that a proper library of manuals, service bulletins, instructions and references for technicians, equipment, and service operations is maintained and properly used.
Keeps abreast of shop methods, tools and techniques.
Makes recommendations regarding the employment of shop personnel.
Performs service writing and warranty administration details as appropriate.
Other duties as assigned by the Service Manager.