Service Facilitator (Dane County CCS)

Lutheran Social Services of WI & Upper MI•Madison, WI

3d•Remote

About The Position

Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is seeking a compassionate and dedicated Service Facilitator to join our Comprehensive Community Services (CCS) team in Dane County. This community-based role supports children, adolescents, adults, and families experiencing mental health challenges through a person-centered, recovery-focused approach. As a Service Facilitator, you will coordinate services, provide skill development and psychoeducation, facilitate treatment planning, and help individuals achieve greater independence and well-being in their homes, schools, and communities. If you are passionate about behavioral health, care coordination, therapy, case management, and helping individuals reach their goals, we encourage you to apply.

Requirements

Master's degree in a human services-related field.
Valid driver's license and reliable transportation.
Ability to travel throughout Dane County to meet clients in community settings.
Ability to work flexible hours, including occasional evenings based on client needs.

Nice To Haves

Experience providing mental health, behavioral health, therapy, case management, care coordination, or community-based services.
Experience working with children, families, and adults with complex needs.
Experience in recovery-oriented, trauma-informed, or person-centered service delivery.

Responsibilities

Conduct functional assessments and re-assessments.
Develop individualized service plans in partnership with clients, families, support systems, and providers.
Coordinate and authorize services as appropriate.
Facilitate recovery-focused and family-centered team meetings.
Connect clients to community resources and support services.
Maintain accurate client records and documentation.
Complete required reports and service documentation on time.
Collaborate with treatment teams, community providers, schools, healthcare professionals, and natural supports.
Participate in supervision, training, and staff development opportunities.