O/S HOUST HTS SERV - Service Estimator

HTS•Houston, TX

11d

About The Position

The Service Estimator is responsible for reviewing service calls, site visits, and technician notes to develop accurate repair and replacement estimates. This role involves generating detailed proposals, ensuring technical accuracy, and maintaining standardized pricing lists. Additionally, the Service Estimator will manage parts ordering and procurement, maintain inventory, coordinate job scheduling, oversee warehouse organization, and drive process improvements related to estimates, parts, and job progress.

Requirements

Review service calls, site visits, and technician notes to develop accurate repair and replacement estimates.
Generate detailed proposals including labor, materials, equipment, and subcontractor costs.
Ensure all quotes are technically accurate and aligned with company standards and pricing structure.
Communicate scope of work clearly to technicians, and account managers.
Maintain a standardized pricing list for commonly used parts and materials to reduce quote turnaround time and improve consistency.
Order all materials and equipment required for jobs awarded from estimates.
Verify part numbers, compatibility, and lead times before ordering.
Establish and maintain relationships with suppliers to ensure competitive pricing and availability.
Track backorder and proactively communicate delays to operations and account manager.
Maintain accountability for all ordered parts from purchase through job completion.
Track parts allocation to specific jobs to prevent loss, duplication, or shortages.
Ensure returns, warranties, and unused materials are processed correctly.
Assist in maintaining accurate inventory counts and stock levels.
Work closely with dispatch/scheduling team to ensure jobs are scheduled once parts are available.
Prioritize jobs based on urgency, customer needs, and material availability.
Communicate timelines and updates to account manager and service manager.
Help eliminate downtime by aligning labor and material readiness.
Maintain a clean, organized, and efficient warehouse layout.
Ensure all materials are properly labeled, stored, and easily accessible.
Implement and enforce processes for receiving, stocking, and issuing parts.
Conduct routine inventory audits and address discrepancies.
Improve warehouse efficiency to support technicians in the field.
Develop and refine systems for tracking estimates, parts, and job progress.
Keep the common parts pricing list updated with current supplier costs and markups.
Identify inefficiencies in ordering, inventory, or scheduling and implement solutions.
Maintain documentation and records for all estimates, purchases, and inventory movements.
Support leadership with reporting on job costs, material usage, and profitability.

Responsibilities

Review service calls, site visits, and technician notes to develop accurate repair and replacement estimates.
Generate detailed proposals including labor, materials, equipment, and subcontractor costs.
Ensure all quotes are technically accurate and aligned with company standards and pricing structure.
Communicate scope of work clearly to technicians, and account managers.
Maintain a standardized pricing list for commonly used parts and materials to reduce quote turnaround time and improve consistency.
Order all materials and equipment required for jobs awarded from estimates.
Verify part numbers, compatibility, and lead times before ordering.
Establish and maintain relationships with suppliers to ensure competitive pricing and availability.
Track backorder and proactively communicate delays to operations and account manager.
Maintain accountability for all ordered parts from purchase through job completion.
Track parts allocation to specific jobs to prevent loss, duplication, or shortages.
Ensure returns, warranties, and unused materials are processed correctly.
Assist in maintaining accurate inventory counts and stock levels.
Work closely with dispatch/scheduling team to ensure jobs are scheduled once parts are available.
Prioritize jobs based on urgency, customer needs, and material availability.
Communicate timelines and updates to account manager and service manager.
Help eliminate downtime by aligning labor and material readiness.
Maintain a clean, organized, and efficient warehouse layout.
Ensure all materials are properly labeled, stored, and easily accessible.
Implement and enforce processes for receiving, stocking, and issuing parts.
Conduct routine inventory audits and address discrepancies.
Improve warehouse efficiency to support technicians in the field.
Develop and refine systems for tracking estimates, parts, and job progress.
Keep the common parts pricing list updated with current supplier costs and markups.
Identify inefficiencies in ordering, inventory, or scheduling and implement solutions.
Maintain documentation and records for all estimates, purchases, and inventory movements.
Support leadership with reporting on job costs, material usage, and profitability.