Service Estimator I - Plumbing

Modigent•Phoenix, AZ
•$60,000 - $80,000•Hybrid

About The Position

As a Service Estimator I - Plumbing, you'll play a vital support role in the Service Department by preparing accurate, timely, and profitable pricing proposals for HVAC/ Plumbing service, repair, maintenance, and replacement projects. You will work closely with Service Technicians, customers, and vendors to develop competitive estimates while ensuring full compliance with contractual requirements. This entry-to-mid-level position is ideal for a detail-oriented, customer-focused individual who is eager to build technical estimating skills in a dynamic, fast-paced service environment.

Requirements

  • 1–4 years of experience in HVAC/Plumbing service estimating, inside sales, project coordination, or a related administrative/technical support role.
  • High school diploma or GED required.
  • Valid driver’s license and clean driving record required.
  • Solid knowledge of HVAC equipment, materials, and common repair techniques.
  • Strong attention to detail and accuracy in estimating and documentation.
  • Excellent verbal and written communication and customer service skills.
  • Proficiency in Microsoft Outlook, Word, and Excel.
  • Ability to multitask, prioritize, and adapt in a fast-paced service environment.
  • Organized, reliable, and customer-centric with a proactive mindset.

Nice To Haves

  • Technical training or associate degree in HVAC, mechanical systems, or a related field preferred.
  • EPA 608 certification a plus.

Responsibilities

  • Prepare precise and competitive cost estimates and pricing proposals for HVAC/Plumbing service projects, including repairs, preventive maintenance, and unit replacements.
  • Collaborate with Service Technicians to gather accurate job details, scope of work, and site-specific requirements for estimating.
  • Ensure all proposals and pricing documents fully comply with contractual, regulatory, and company standards.
  • Engage with customers to understand their needs, provide clear pricing information, address inquiries, and build positive relationships.
  • Work with vendors to obtain competitive pricing and ensure timely material availability for service projects.
  • Utilize Microsoft Outlook, Word, and Excel to create professional proposals, manage communications, and maintain accurate records.
  • Adapt quickly to changing priorities and manage multiple estimates and tasks efficiently in a fast-paced environment.
  • Maintain organized records of estimates, proposals, and customer interactions to support smooth project transitions and billing.
  • Continuously learn HVAC/Pluming equipment, materials, repair methods, and estimating best practices to improve accuracy and efficiency.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • HSA options with employer contributions in select plans
  • Company-paid basic life and accidental death & dismemberment insurance
  • Paid time off
  • Holiday pay
  • 401(k) retirement savings plan
  • Professional development through hands-on training, mentorship, and clear career advancement paths
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