Service Engineer

Scot JCB Limited•Muir of Ord, CA

1d•Onsite

About The Position

We are looking for a plant/agricultural engineer who is based in or around the Inverness or Tain area to join our service team in the North of Scotland. As a field service engineer with Scot JCB you will visit a variety of customer sites throughout the Highlands and Islands to carry out maintenance, repairs, and services on our customers machines to a high standard working on brands such as JCB, Horsch and Ktwo. This is a fantastic opportunity to utilise and develop your engineering skills in a varied and interesting role. If you like are interested in this role, but are located in the Caithness or Sutherland area, please still apply as we may be able to explore options depending on your location and experience. The Scot JCB Group is made up of Scot JCB, Scot Agri and Stewart Plant Sales. Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 14 depots from Huntly in the North of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

Requirements

Relevant qualifications e.g. City and Guild, NVQ or SVQ in Construction Plant / Agricultural / HGV / Light Vehicle etc (essential)
Experience in plant, diesel engines, electrics, hydraulics, transmissions, and fault finding using electronic diagnostic equipment
The ability to prioritise tasks and work well in a busy environment
Great customer service skills and the ability to build rapport with our customers
Good IT skills
A flexible and positive outlook with an outgoing approach to work

Responsibilities

Repairing and maintaining machines on customers sites as required to ensure conformance with manufacturer’s specification
Attending breakdowns and fault finding on machines
Accurately completing all relevant paperwork daily on a phone or tablet
Submitting daily timesheets and job cards
Accurately ordering your parts and working closely with the parts department
Working closely with the service supervisor
Helping to train and mentor apprentice engineers
Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use
Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment

Benefits

Competitive salary, reviewed yearly
39-hour basic working week and competitive overtime rates
The opportunity to earn £1 more p/hour through our appraisal program
Average holiday pay to reflect overtime worked
30 days annual leave, increasing with length of service up to a total of 35 days
The option to buy/sell up to 5 days annual leave per year
Company van which can be used for private use in line with HMRC guidance
Laptop, phone, uniform and overalls
Health and wellbeing plan - cashback for dentist, opticians, physio and more
Employee Assistance Programme - free counselling and legal advice
Access to high street discounts and savings through Perks
Contributory pension scheme
Life assurance of three times your annual salary
Employee referral programme
JCB and in-house training
Free onsite parking