Service Apprentice/Trainee-Portland, OR

DMG MORI USA, INC • Wilsonville, OR

17h • Onsite

About The Position

The Service Apprentice will participate in training and development where the incumbent learns to repair, install and move all DMG MORI machines. This is a two-year, competency-based program that leads to certification and promotion to Service Engineer.

Requirements

• High School diploma or GED
• Demonstrates mechanical, pneumatic, hydraulic, electrical, or electronic aptitude
• Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or experience in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred
• Analytical/problem solving abilities
• High interpersonal and social skills required to successfully complete assignments in stressful situations
• Ability to communicate professionally and create positive relationships with customers
• Verbal skills to effectively communicate varying levels of internal technical staff and customers
• Time management skills to plan work and travel schedules to minimize downtime/nonproductive time
• Adaptability to abrupt changes in work schedule and travel arrangements
• Proven written skills and discipline to complete required technical documents and Reports in a timely fashion
• Ability to travel domestic and/or internationally to visit customer locations and/or trade shows
• Ability to follow complex written and verbal instructions correctly
• Other duties as assigned

Nice To Haves

• Experience in CNC manufacturing, maintenance, a related field, a journeyman certificate and/or experience in machine/manufacturing maintenance or related field - such as military maintenance training and experience preferred

Responsibilities

• Complete all classroom, factory training and online classes, and pass with 80% or higher scores.
• Shadow Service Engineers on service calls, which require traveling with the Service Engineer to customer sites.
• Learn through observation, while assisting Service Engineers on the call.
• Progression in the apprentice program is competency based, participants are enrolled for 2 years before they receive certification and promotion to Service Engineer.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED