Service Electrical Journeyman

Fortis Fire & Safety • Clearwater, FL

4d • Onsite

About The Position

Piper Fire Protection's Clearwater, FL branch is seeking a versatile, licensed Electrical Journeyman to lead our service department. This role is designed for a technician who excels at "the bench" but also enjoys the interpersonal side of the trade. You will be the face of the company, responsible for diagnosing complex issues, performing high-quality repairs, and identifying opportunities to improve our customers' electrical systems through professional recommendations and transparent sales.

Requirements

• Valid State Journeyman Electrician License (Required).
• Minimum of 5 years in the electrical trade, with at least 2 years specifically in a service environment.
• Exceptional verbal and written communication skills; ability to build rapport quickly with strangers.
• Comfortable using tablets/smartphones for dispatching, invoicing, and email.
• Willingness to participate in a rotating "on-call" schedule for emergency services.
• Ability to meet company driving eligibility requirements, including a valid driver’s license and acceptable motor vehicle record.

Responsibilities

• Perform maintenance, troubleshooting, and repair of residential and commercial electrical systems (lighting, panels, circuits, and EV chargers).
• Ensure all work is performed in strict accordance with the National Electrical Code (NEC) and local safety regulations.
• Manage a service van, maintaining an organized inventory and ensuring the vehicle is stocked for common service calls.
• Conduct thorough walkthroughs of customer properties to identify potential hazards or outdated components.
• Translate technical needs into clear, written estimates for customers.
• Educate customers on modern upgrades (e.g., surge protection, smart home integration, or panel upgrades) without high-pressure tactics.
• Follow up on pending quotes and secure customer signatures for proposed work.
• Act as the primary point of contact for service customers, providing clear timelines and explaining technical issues in "plain English."
• Resolve customer concerns on-site with a professional, solution-oriented attitude.

Benefits

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed