Service Driver-Porter
About The Position
The Service Department at Chastang Ford is growing and we need more great people for our amazing team. Our service Porters are often the Face of the Service Department and play one of the most critical roles in the dealership. The Service Porter is an hourly employee who greets customers, transports customers and vehicles from home or business locations to the shop, and keeps the lot and shop orderly and clean. Service Porter is an hourly non-exempt/salaried exempt position that reports to the Assistant Shop Foreman. The Service Porter assists the Assistant Shop Foreman in keeping ensuring a safe and clean work environment. Chastang Ford-"The Ford Truck Experts" THE COMPANY: The Chastang Family has been involved in the automotive industry since 1933. Our focus is on providing a family atmosphere where our employees, customers, and community thrive. We aim to create a great place to work, learn and grow. Advancement Opportunities Transparency with employees and management Freedom to make decisions Providing work-life balance Business is growing THE POSITION: We are to maintain the trust of our customers. We should make sure that while their vehicle is in our shop, we are careful to maintain the integrity of that vehicle. Make sure that doors are locked, windows rolled up, and parked in a secure area. Ensure the parking lot remains organized Assist technicians with parking and bringing vehicles in for service. Ensure vehicles on the service drive are parked in a prompt manner. Bring vehicles from the parking lot to the service drive for customer delivery. Assist with pick-up and delivery of customer vehicles to and from the facility Ensure the shop and parking lot remain clean WORKING CONDITIONS: The successful candidate will be a highly motivated and organized individual. They will be able to work well in a family atmosphere and will take great pride in producing outstanding results and unparalleled quality with a sense of urgency
Requirements
- Ability to understand and follow directions
- Skill and ability to organize and prioritize work
- Be able to perform in a calm manner when under pressure
- Ability to effectively establish rapport, present information, and respond to questions from managers and team members
- Ability to solve practical problems
- Excellent oral communication skills are required
- Must be able to operate a forklift
Responsibilities
- Greets customers
- Transports customers and vehicles from home or business locations to the shop
- Keeps the lot and shop orderly and clean
- Assists the Assistant Shop Foreman in ensuring a safe and clean work environment
- Maintains the integrity of customer vehicles while in the shop (e.g., ensures doors are locked, windows rolled up, parked in a secure area)
- Ensures the parking lot remains organized
- Assists technicians with parking and bringing vehicles in for service
- Ensures vehicles on the service drive are parked in a prompt manner
- Brings vehicles from the parking lot to the service drive for customer delivery
- Assists with pick-up and delivery of customer vehicles to and from the facility
- Ensures the shop and parking lot remain clean
Benefits
- Advancement Opportunities
- Transparency with employees and management
- Freedom to make decisions
- Providing work-life balance
- Very competitive pay plans
- 401k plan with company matching
- Dealer-covered Health Saving Account
- Dealer covered short-term and long-term disability, life insurance
- Paid Holidays Off
- Medical, Dental, and Vision plans
- Employee discounts on vehicles, parts, and service work
- Training and advancement opportunity
- Drug-free work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
