Service Drive Concierge
About The Position
Crown Automotive Group, one of the top 100 automotive Groups in the U.S., has an immediate opportunity for a Service Drive Concierge at Crown Hyundai! As a Service Drive Concierge, you serve as a liaison between our service drive customers and our sales departments to help identify additional services for our clients based upon their individual needs. We will rely on you to help in the following ways: Reduce wait time, increase service customer satisfaction - checking in guest, coordinating during peak traffic times on the service drive. Work with a used car buying team through an automated process. Help to sell new or used cars through the use of customer loyalty software. Organizing various activities behind-the-scenes.
Requirements
- Outstanding Personality
- Customer service ability
- Time management, critical knowledge
- Above average verbal and written communication skills
Nice To Haves
- Previous sales experience is a PLUS!
Responsibilities
- Organize, greets and attend to the needs and wishes of a service drive guest
- Offer Vehicle Service Contracts to customer about to be out of factory warranty
- Other tasks involved in serving loyal Crown service customers
- Learn and become efficient with automotive software systems used in sales and service.
Benefits
- Competitive base hourly pay and commission along with bonuses
- Great Medical, Dental and Vision Insurance coverage
- 401(k)
- PTO - Vacation/Personal
- Employee vehicle purchase program
- Company Employee Events
- Opportunity for career advancement (we promote from within)
- Opportunity to participate in community events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
